How to use the Beekeeper-eduMe Integration

The Beekeeper-eduMe integration provides frictionless access to onboarding, reboarding, and upskilling courses created in the eduMe admin panel.

What's covered


What is the Beekeeper-eduMe Integration?

Beekeeper is a communication tool for frontline workers in the hospitality and retail sector.

Our integration allows admins to create and manage courses in the eduMe admin panel which are then automatically delivered via the Beekeeper app.


Useful Terminology

  • Beekeeper:
    • Groups:  How you manage your users. Use groups to organize users and target specific segments of your workforce.
    • Users:  Individual members of your workforce.
  • eduMe:
    • Teams:  How you manage your users. When using the Beekeeper integration, you will not be able to edit teams in eduMe; this will be done through your Beekeeper groups and sync automatically to eduMe.
    • Course: Your learning content. Courses contain learning activities such as lessons, assessments, and in-course surveys.

How to set up the Beekeeper-eduMe integration

There are a few things you’ll need to share with us before the Beekeeper-eduMe integration is set up.

Please reach out to your eduMe CSM or support@edume.com with the information below and we’ll get your account set up within 48 hours:

    • Your Beekeeper tenant domain
    • Your Beekeeper API token
      • In Beekeeper, head to Extensions > Bot Accounts > + Add Bot Account. Give it a name and a description and press save (you don’t need to grant admin permissions)
    • Tell us what you’d like your widget title to be called
      • Example: 

The Beekeeper integration is now set up and ready to use. Follow the steps below to surface eduMe content in the Beekeeper app  so users can start accessing courses. 


Surfacing eduMe Content in the Beekeeper App

In Beekeeper

  1. Add users to groups within Beekeeper that you want as teams in eduMe.
    • Add new groups on Beekeeper which will then automatically populate in eduMe.

In eduMe

  1. Create the course in eduMe.
  2. Once you've created your course, make sure you update the Course Completion tab to toggle on the custom link feature and manually add in this deep link: beekeeper://deep-link/home
    1. This will ensure that your learners are redirected to the Beekeeper app once they complete their course in eduMe.
  3. Open the Delivery tab within the course.
  4. Click Assign to teams. You can select from the list of available Beekeeper groups, for example:
  5. Publish the course to make it available to users in the Beekeeper app.

The relevant eduMe content will now surface on the Beekeeper app and users can access courses via the Beekeeper Shortcut widget.


FAQs

Q: How do I add users to eduMe?

A: When using the Beekeeper integration, you will not be able to add users via the admin panel and assign them to a team. Instead, users will click through to courses from the Beekeeper app and will be assigned to the relevant team.

Q: Why can't I change my team name on the eduMe admin panel?

A: eduMe teams are managed through the Beekeeper group function. Team names therefore need to be changed in Beekeeper.

Q: Can I change the name of my eduMe widget?

A: During the initial setup for the Beekeeper integration, you can speak with your CSM to set the name of the widget. If you would like to change the widget title, please send a request to your CSM or support@edume.com and they will action this for you.

Q: Can I send messages and share surveys in Beekeeper?

A: No, only course activities can currently be shared.

Q: Can I have more than one Beekeeper group assigned to a course on eduMe? 

A: Yes, you can have multiple Beekeeper groups assigned to a course.

Q: Can I have multiple groups within eduMe that utilize Beekeeper?

A: No, the Beekeeper integration can only be used in 1 group within a company. 

Q: How do I view reports for Beekeeper courses?

A: Course reports for Beekeeper courses can be found on the Reports tab on the admin panel. See our Reports article for more information on course reporting and data.