How to use the Beekeeper-eduMe Integration

The Beekeeper-eduMe integration provides frictionless access to onboarding, reboarding, and upskilling courses created in the eduMe admin panel.

What's covered

• What is the Beekeeper-eduMe integration?
• Useful Terminology
• How to set up the Beekeeper-eduMe integration
• Surfacing eduMe content in the Beekeeper app
• FAQs

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What is the Beekeeper-eduMe Integration?

Beekeeper is a communication tool for frontline workers in the hospitality and retail sector.

Our integration allows admins to create and manage training in the eduMe admin panel which is then automatically delivered via the Beekeeper app.

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Useful Terminology

• Beekeeper:
  • Groups:  How you manage your users. Use groups to organize users and target specific segments of your workforce.
  • Users:  Individual members of your workforce.
• eduMe:
  • Teams:  How you manage your users. When using the Beekeeper integration, you will not be able to edit teams in eduMe; this will be done through your Beekeeper groups and sync automatically to eduMe.
  • Course: Your learning content. Courses contain learning activities such as lessons, assessments, and in-course surveys.
  • Guide: Creating a guide. Guide is a content format that allows you to share visual content with instructions. It is similar to Stories on social media.

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How to set up the Beekeeper-eduMe integration

Step 1: Set up the integration in the eduMe account

Navigate to Settings > 3rd Party Integrations > Beekeeper. The Beekeeper Integration page opens.

Please fill out the requested information to get the Beekeeper-eduMe integration set up.

How to find this information?

1. Your Beekeeper tenant URL
   • can be found in URL bar in Beekeeper - example: edume.beekeeper.io
2. Your Beekeeper API token
   • In Beekeeper, head to Extensions > Bot Accounts > + Add Bot Account. Give it a name and a description and press save (remember to grant admin permissions
3. Think what you’d like your widget title to be called - it will be shown on the Beekeeper home screen
   • Example: 

Step 2: Reach out to the Beekeeper team to finish the integration setup

You can do this through your dedicated Beekeeper CSM manager or via the support. This can take a couple of days.

Once this step is done, the Beekeeper integration is now set up and ready to use. Follow the steps below to surface eduMe content in the Beekeeper app so users can start accessing training content. 

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Surfacing eduMe Content in the Beekeeper App

In Beekeeper

1. Add users to groups within Beekeeper that you want as teams in eduMe.
   • Add new groups on Beekeeper which will then automatically populate in eduMe.

In eduMe

1. Create the course in eduMe.
2. Once you've created your course, make sure you update the Course Completion tab to toggle on the custom link feature and manually add in this deep link: beekeeper://deep-link/home
   1. This will ensure that your learners are redirected to the Beekeeper app once they complete their course in eduMe.
3. Open the Delivery tab within the course.
4. Click Assign to teams. You can select from the list of available Beekeeper groups, for example:
   
5. Publish the course to make it available to users in the Beekeeper app.

The relevant eduMe content will now surface on the Beekeeper app and users can access courses via the Beekeeper Shortcut widget.

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FAQs

Q: How do I add users to eduMe?

A: When using the Beekeeper integration, you will not be able to add users via the admin panel and assign them to a team. Instead, users will click through to courses from the Beekeeper app and will be assigned to the relevant team.

Q: Why can't I change my team name on the eduMe admin panel?

A: eduMe teams are managed through the Beekeeper group function. Team names therefore need to be changed in Beekeeper.

Q: Can I change the name of my eduMe widget?

A: Yes. If you would like to change the widget title, go to Settings and change the name of the widget.

Q: Can I send messages and share surveys in Beekeeper?

A: No, only courses and guides can currently be shared.

Q: Can I have more than one Beekeeper group assigned to a course on eduMe? 

A: Yes, you can have multiple Beekeeper groups assigned to a course.

Q: Can I have multiple groups within eduMe that utilize Beekeeper?

A: No, the Beekeeper integration can only be used in 1 group within a company. 

Q: How do I view reports for Beekeeper courses?

A: Course reports for Beekeeper courses can be found on the Reports tab on the admin panel. See our Reports article for more information on course reporting and data.