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Admin account settings

Admins will be able to access the eduMe admin panel to perform various tasks including content creation, user management and reporting.

If you need help setting up a new admin, reach out to your dedicated Customer Success Manager, or get in touch at support@edume.com

 

A user cannot be an admin and learner within the same company. Please use an alternate email in order to be an admin or vice versa.

What's covered

Admin permissions

How to add a company admin

How to add a group admin

How do admins access eduMe?


Admin permissions

eduMe admins can either have access on a company or group level:

  • Company admins - have visibility over all groups
  • Group admins - have visibility over selected groups

Whether you are a company or a group level admin, access to certain areas of the admin panel can be granted based on your admin role:

  • Leads - can manage all areas of the admin panel
  • Managers - can manage teams and users, as well as send messages*
  • Editors - can create and edit learning content
  • Analysts - can access reports, with the ability to download usage statistics

Combine Manager, Editor or Analyst roles for more access options e.g. Company Analyst & Editor (can create learning content and view reports, but won't be able to manage users)

*Messages are only available to eduMe app users

How to add a company admin

  1. Open Settings in the top right corner and select Company settings
  2. Click + Add company admin
  3. Enter the name and email address of the admin you'd like to add, then select their role(s)
  4. Click Create admin

To edit company admin details, follow step 1 above, then:

  1. Navigate to the admin you'd like to edit, click the pen tool and select Edit admin
  2. Make the relevant changes and click Update admin
  3. OR, to delete an admin, click Delete admin

How to add a group admin

  1. Open Settings in the top right corner and select Group settings
  2. Toggle for Manage admins
  3. Click + Add group admin
  4. Enter the name and email address of the admin you'd like to add, then select their role(s)
  5. Click Create admin

To edit group admin details, follow steps 1-2 above, then:

  1. Navigate to the admin you'd like to edit, click the pen tool and select Edit admin
  2. Make the relevant changes and click Update admin
  3. OR, to delete an admin, click Delete admin

How to activate an admin account

Once an admin has been invited to eduMe, they will receive an email from support@edume.com inviting them to activate their account and set a password. They will then be taken through to the admin panel.