Integrating with Braze

The Braze and eduMe integration allows you to deliver relevant, contextual training content to your workforce via Braze’s Connected Content

What's covered?

Prerequisites

Create your Connected Content call


Prerequisites

To get started with Braze and eduMe, you’ll need the following information; reach out to your eduMe Customer Success Manager who will provide this for you. We will also coordinate with your Customer Success Manager at Braze to conduct testing before launch.

Requirement Description
eduMe API key Use the eduMe API key when setting up your Braze Connected Content call
eduMe link signing secret Your eduMe CSM will set up a link signing secret for your organisation. This secret is used to enable seamless links in Connected Content. You will not have to do anything with this secret
eduMe group and content IDs These identifiers are needed to set up your Connected Content calls

Create your Connected Content call

To give a user access to a course, lesson, or eNPS survey, and to track their progress against your internal user ID in eduMe, follow the API call shown in this example:

 Welcome to my Rickshaw App platform.
Please access your onboarding course at:

{% connected_content
https://edume-braze-connect.herokuapp.com/
EDUME-CONTENT-LINK-AND-CONTENT-ID&groupId=5681&externalUserId={{${driver_id}}}
:headers {
"X-Api-Key": "YOUR-EDUME-API-KEY"
}
%}
  1. Replace YOUR-EDUME-API-KEY with your eduMe API key

  2. Replace the EDUME-CONTENT-LINK-AND-CONTENT-ID with the corresponding content link string and module, lesson, or survey identifier. These identifiers can be found in your eduMe account
    • Course: getCourseLink?moduleId=12087
    • Lesson: getLessonLink?lessonId=25805
    • eNPS survey: getSurveyLink?surveyId=654
  3. Users who arrive at eduMe through this link will be added to an eduMe team or group of your choosing. Replace groupId with the relevant eduMe group or team ID
  4. Include an appropriate field to map the externalUserId field to. The above example uses the driver_id, though your field will likely be different. This ID will be available in eduMe reports, allowing you to correlate them with your systems
  5. Lastly, customise and test your message as needed. We recommend you send at least one test message, access the eduMe content, complete the lesson or course, and verify the eduMe analytics are being recorded